Privacy Policy

Privacy Notice & Cookie Policy
At HuGo Tennis, we are committed to maintaining the trust and confidence of our visitors
to our web site, subscribers to our newsletter and those who use our contact form. Here
you’ll find information on how we treat data that we collect from visitors to our website, or
when someone subscribes to our newsletter or when someone uses our contact form.

Visitors to Our Website
When someone visits www.hugotennis.com we use a third party service, Google
Analytics, to collect standard internet log information and details of visitor behaviour
patterns. We do this to find out things such as the number of visitors to the various parts
of the site. This information is only processed in a way which does not identify anyone.
We do not make, and do not allow Google to make, any attempt to find out the identities
of those visiting our website. You can find more information on how cookies are used on
this website in the Cookies Policy below.

If we do want to collect personally identifiable information through our website, we will be
up front about this. We will make it clear when we collect personal information and will
explain what we intend to do with it.

Newsletter Signup
As part of the registration process for our monthly e-newsletter, we collect personal
information. We use that information for a couple of reasons: to tell you about stuff you’ve
asked us to tell you about; to contact you if we need to obtain or provide additional
information; to check our records are right and to check every now and then that you’re
happy and satisfied. We don’t rent or trade email lists with other organisations and
businesses.

We use a third party provider, MailChimp, to deliver our newsletter. We gather statistics
around email opening and clicks using industry standard technologies to help us monitor
and improve our e-newsletter. For more information, please see MailChimp’s privacy
notice.

You can unsubscribe to general mailings at any time of the day or night by clicking the
unsubscribe link at the bottom of any of our emails or by emailing our Data Protection
Offcer, Hugo Paxton.

Contact Form Data
As part of the gathering of contact information process from our contact form, we collect
personal information. We use that information for a couple of reasons: to get in contact
with you to discuss your project requirements; to contact you if we need you to obtain or
provide additional information; to check our records are right and to check every now and
then that you’re happy and satisfied. We don’t rent or trade email lists with other
organisations and businesses.

You can ask us to remove you from the database at any time of the day or night by
emailing our Data Protection Offcer, Hugo Paxton.

Links to Other Websites
This privacy notice does not cover the links within this site linking to other websites.
Those sites are not governed by this Privacy Policy, and if you have questions about how
a site uses your information, you’ll need to check that site’s privacy statement.

Access to your Personal Information
You are entitled to access the personal information that we hold. Email your request to
our Data Protection Offcer, Hugo Paxton.

Changes to this Privacy Policy
We keep our privacy notice under regular review. This privacy notice was last updated on
11th September 2025.

Cookie Policy
We use a system of classifying the different types of cookies which we use on the
Website, or which may be used by third parties through our websites. The classification
was developed by the International Chamber of Commerce UK and explains more about
which cookies we use, why we use them, and the functionality you will lose if you decide
you don’t want to have them on your device.

What is a Cookie?
Cookies are text files containing small amounts of information which are downloaded to
your personal computer, mobile or other device when you visit a website. Cookies are
then sent back to the originating website on each subsequent visit, or to another website
that recognises that cookie. Cookies are useful because they allow a website to recognise
a user’s device.

How long are cookies stored for?
Persistent cookies – these cookies remain on a user’s device for the period of time
specified in the cookie. They are activated each time that the user visits the website that
created that particular cookie.

Session cookies – these cookies allow website operators to link the actions of a user
during a browser session. A browser session starts when a user opens the browser
window and finishes when they close the browser window. Session cookies are created
temporarily. Once you close the browser, all session cookies are deleted.
Cookies do lots of different jobs, like letting you navigate between pages efficiently,
remembering your preferences, and generally improve the user experience.
You can find more information about cookies at www.allaboutcookies.org and
www.youronlinechoices.eu.

Cookies used on this website
A list of all the cookies used on the Website by category is set out below.

Strictly necessary cookies
These cookies enable services you have specifically asked for. These cookies are
essential in order to enable you to move around the Website and use its features, such as
accessing secure areas of the Website.

Performance cookies
These cookies collect anonymous information on the pages visited. By using the Website,
you agree that we can place these types of cookies on your device. These cookies collect
information about how visitors use the Website, for instance which pages visitors go to
most often, and if they get error messages from web pages. These cookies don’t collect
information that identifies a visitor. All information these cookies collect is aggregated and
therefore anonymous. It is only used to improve how the Website works.

Functionality cookies
These cookies remember choices you make to improve your experience. By using the
Website, you agree that we can place these types of cookies on your device. These
cookies allow the Website to remember choices you make (such as your user name,
language or the region you are in) and provide enhanced, more personal features.
These cookies can also be used to remember changes you have made to text size, fonts
and other parts of web pages that you can customise. They may also be used to provide
services you have asked for such as watching a video or commenting on a blog. The
information these cookies collect may be anonymised and they cannot track your
browsing activity on other websites.

Third party cookies
These cookies allow third parties to track the success of their application or customise
the application for you. Because of how cookies work we cannot access these cookies,
nor can the third parties access the data in cookies used on our site.

For example, if you choose to ‘share’ content through Twitter or other social networks you
might be sent cookies from these websites. We don’t control the setting of these cookies,
so please check those websites for more information about their cookies and how to
manage them.

HuGo Tennis General Contact Information
If you wish to email us, please send your email to: hugopaxton@hotmail.com

HuGo Tennis’s Data Protection Officer
Our Data Protection Officer is Hugo Paxton. If you wish to contact our Data Protection
Officer, please email: hugopaxton@hotmail.com